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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.just-add-lemon.co.uk (the “Site”).

Our store is hosted with Shopify Inc who provide the e-commerce platform that allows us to sell our products through an online shop. By using this Site, you agree to the content of this Privacy Policy and also Shopify's Privacy Policy.

Personal information we collect and how we use it

Your data and order information is automatically stored through Shopify’s data storage, databases and the general Shopify application. Data is stored by Shopify on a secure server behind a firewall and adheres to GDPR legislation. 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We will not give anybody access to your information and access to your information is limited and restricted by passwords. 

We may enter into email correspondence with you about your order so would therefore save your name and email address into our email contacts. You have the right to request to be removed from our lists of contacts at any time by emailing info@just-add-lemon.co.uk.

You have the option to sign-up to our mailing list on our Site. By signing up to our mailing list, your name and email address will also be securely held by our mailing list provider, Mailchimp. Should you wish to unsubscribe from our mailing list in the future you can do so at any time and all contact data will be deleted.

Device Information is collected using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address).

We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We will also save email correspondence unless and until you ask us to delete this information

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@just-add-lemon.co.uk or by mail at 39 Calderwood Road, Glasgow, G73 3HD, UK.